What do you do if you find your carpet cleaner stops sucking up the liquid it’s put down on your carpets? Don’t be left with a soggy mess, ask the Vax Expert instead!
Vax Expert says:
There are numerous styles of carpet washers on the market but most of them follow a similar basic design. They usually have a clean water tank and many will also have a separate tank for the cleaning solution. There will usually also be a dirty water tank to collect the moisture the machine has laid down.
The main reason for a machine not sucking up liquid is that either the dirty water tank or the nozzle (the part that the dirty water is sucked up through to get to the tank) has not been fitted correctly. It may also be that a cap on the tank has not been fitted after emptying. As always, the best place for you to find out how your machine sucks up dirty water is to refer to the user guide. You will also find assembly instructions and helpful pictures here.
Most dirty water tanks are fitted by raising the front of the machine off the carpet, with the machine locked in its upright position, and then latching the front of the dirty water tank under the front of the machine. At this stage, simply lower the tank onto the machine, as the machine is returned to the floor. See below:
Lifting the front of the machine
Lowering the tank on to the machine, ensure the front hooks on properly
Lowering the tank onto the machine
If you have a machine that has a nozzle it needs to be attached like so:
If, having followed the instructions within your user guide, you still find you’re not getting water collecting inside the dirty water tank, your best option is to contact your carpet cleaner’s manufacturer to see if they can advise you further.